Craft Recruiting Administrator

OVERVIEW

The Craft Admin Support is responsible for supporting the field hiring processing for candidates expressing interest in employment or those being processed to hire at field assigned roles.  

WORK SCHEDULE

This is an office-based role reporting to a physical location with anticipated hours of 40 a week; overtime may be required or needed as approved.  May be required to work non-standard shifts, any time any day of the week, including weekends and holidays. Employment is “at will” and subject to change depending on departmental needs.  

ESSENTIAL FUNCTIONS, KNOWLEDGE, SKILLS AND ABILITIES

• Answer the Craft Job Line and direct callers on openings, how to apply, and assist with online applications
• Contact processing candidates and assist with technical questions over completing onboarding/hiring paperwork
• Contact processing candidates to remind them of their pre-employment tasks such as drug testing or hiring paperwork
• Assist candidates with confirmation emails as they are clear to proceed to site
• Assist Recruiting Coordinator with updating candidate records
• Other duties as assigned

ESSENTIAL QUALIFICATIONS

• At least six months of previous call center experience
• Completion of high school diploma/GED
• Spanish/English bi-lingual verbal and written preferred
• Ability to speak, read and type
• Basic knowledge of shared documents via Sharepoint, use of data entry systems, O365 required
• Utilize a key eye for detail working with all systems to provide accuracy.
• Ability to work individually and in a team environment, 
• Excellent communication and people skills, outstanding customer service and critical thinking skills

PHYSICAL REQUIREMENTS

• Stand or walk for long periods of time
• Use arms and hands to reach for, handle or manipulate objects
• Frequently lift objects weighing up to 25 pounds, occasionally lifting items weighing up to 50 pounds.
• Climb up and down ladders, scaffolds and other objects with tools and equipment
• Stoop, kneel, crouch and crawl
• Acceptable visual acuity for near, far and color - naturally or with correction
• Eye-hand coordination
• Good physical fitness
• Good sense of balance
• Work at great heights is required

ENVIRONMENT

Craft Recruiters work mostly in a comfortable office environment but exposure to site and weather conditions occur. Some locations expose workers to harmful materials or chemicals, fumes, odors, loud noise, or dangerous machinery. Some workers may be exposed to lead based paint, asbestos, or other hazardous substances. To avoid injury, Personal Protective Equipment (PPE), including but not limited to gloves, hard hats, safety glasses, must be worn in all areas as required. While not considered inherently dangerous, Craft Recruiters must be especially alert to safely follow procedures and must deal with a variety of hazards and exercise care while performing onsite services.